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Collection Agency Services

Timely collection of student accounts receivables reduces liability and stabilizes cash flow to your college or university.  WAICU has negotiated WAICU-specific pricing with two partner companies.

Todd, Bremer & Lawson, Inc., incorporated on December 23, 1974, as Todd, Gregory & Associates, Inc., and has been a key player in the accounts receivable management (“ARM”) industry since July 5, 1974.  TBandL’s client base extends across the United States to 43 states, with student-consumers in all 50 states and 93 sovereign countries.  The Firm has specialized exclusively as a third-party collection agency for public and private colleges, universities, seminaries, and private secondary schools in the United States for 49 years.

Todd, Bremer & Lawson contact
Rachelle Melloch is the primary person responsible for WAICU schools and FIRST LINE of customer service.  Although she resides in Orlando, Florida, she is a former resident of Wisconsin and a graduate of Lakeland College.  Melloch has worked for Todd, Bremer & Lawson for 18 years.  Her cell phone number is 904.616.55.09, so WAICU schools are assured access to Rachelle.

Reliant Capital Solutions, LLC proudly stands as a premier national accounts receivable management company, bringing over 18 years of dedicated experience to the higher education sector. We are excited to partner with WAICU, leveraging our expertise for the benefit of its member institutions. Since our inception in 2007, Reliant has distinguished itself with a collection approach that not only prioritizes effective account servicing and the recovery of overdue student accounts but also emphasizes a reputation-sensitive strategy designed to strengthen the student-institution relationship. As an ethically-driven and resolution-focused ally, we are committed to serving WAICU colleges and universities as a trusted partner, ensuring that every interaction reflects our commitment to integrity and excellence.
Reliant’s many distinctions include:
• 400+ college and university partners
• Easy and fast onboarding—we’re typically collecting in just 3 business days
• Service-first business approach that puts clients and students first
• Multichannel communications: telephone, mail, email, and text
• Self-service student account management and payment portal with online negotiator tool
• Progressive, AI-driven optimization to amplify liquidation on student accounts
• Compliance focused for low complaints and reputation management
• Customizable operational, reporting, and remittance processes
• Licensed nationally, insured, and bonded
• Woman-owned business
• ACA International Member
• BBB accredited with an A+ Rating
• Awarded Best Places to Work in Collections (multiple years)

Reliant Capital Solutions contact
Bob Pugh
bpugh@reliant-cap.com
(901) 233-0135

To contact WAICU about the program, email collaboration.info@waicu.org.

Reliant Capital Solutions Logo
Contact Information

Bob Pugh
bpugh@reliant-cap.com
901.233.0135

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Timely collection of student accounts receivables reduces liability and stabilizes cash flow to your college or university.  WAICU has negotiated WAICU-specific pricing with two partner companies.

Todd, Bremer & Lawson, Inc., incorporated on December 23, 1974, as Todd, Gregory & Associates, Inc., and has been a key player in the accounts receivable management (“ARM”) industry since July 5, 1974.  TBandL’s client base extends across the United States to 43 states, with student-consumers in all 50 states and 93 sovereign countries.  The Firm has specialized exclusively as a third-party collection agency for public and private colleges, universities, seminaries, and private secondary schools in the United States for 49 years.

Todd, Bremer & Lawson contact
Rachelle Melloch is the primary person responsible for WAICU schools and FIRST LINE of customer service.  Although she resides in Orlando, Florida, she is a former resident of Wisconsin and a graduate of Lakeland College.  Melloch has worked for Todd, Bremer & Lawson for 18 years.  Her cell phone number is 904.616.55.09, so WAICU schools are assured access to Rachelle.

Reliant Capital Solutions, LLC proudly stands as a premier national accounts receivable management company, bringing over 18 years of dedicated experience to the higher education sector. We are excited to partner with WAICU, leveraging our expertise for the benefit of its member institutions. Since our inception in 2007, Reliant has distinguished itself with a collection approach that not only prioritizes effective account servicing and the recovery of overdue student accounts but also emphasizes a reputation-sensitive strategy designed to strengthen the student-institution relationship. As an ethically-driven and resolution-focused ally, we are committed to serving WAICU colleges and universities as a trusted partner, ensuring that every interaction reflects our commitment to integrity and excellence.
Reliant’s many distinctions include:
• 400+ college and university partners
• Easy and fast onboarding—we’re typically collecting in just 3 business days
• Service-first business approach that puts clients and students first
• Multichannel communications: telephone, mail, email, and text
• Self-service student account management and payment portal with online negotiator tool
• Progressive, AI-driven optimization to amplify liquidation on student accounts
• Compliance focused for low complaints and reputation management
• Customizable operational, reporting, and remittance processes
• Licensed nationally, insured, and bonded
• Woman-owned business
• ACA International Member
• BBB accredited with an A+ Rating
• Awarded Best Places to Work in Collections (multiple years)

Reliant Capital Solutions contact
Bob Pugh
bpugh@reliant-cap.com
(901) 233-0135

To contact WAICU about the program, email collaboration.info@waicu.org.

Todd, Bremer & Lawson Logo
Contact Information

Niel Welborn
Vice President
Niel.Welborn@tbandl.com
800-849-6669

Rachelle Melloch
rachelle.melloch@tbandl.com

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