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Collections Agency Services

Timely collection of student accounts receivables reduces liability and stabilizes cash flow to your college or university.  WAICU has negotiated WAICU-specific pricing with two partner companies.

Todd, Bremer & Lawson, Inc., incorporated on December 23, 1974, as Todd, Gregory & Associates, Inc., and has been a key player in the accounts receivable management (“ARM”) industry since July 5, 1974.  TBandL’s client base extends across the United States to 43 states, with student-consumers in all 50 states and 93 sovereign countries.  The Firm has specialized exclusively as a third-party collection agency for public and private colleges, universities, seminaries, and private secondary schools in the United States for 49 years.

Todd, Bremer & Lawson contact
Rachelle Melloch is the primary person responsible for WAICU schools and FIRST LINE of customer service.  Although she resides in Orlando, Florida, she is a former resident of Wisconsin and a graduate of Lakeland College.  Melloch has worked for Todd, Bremer & Lawson for 18 years.  Her cell phone number is 904.616.55.09, so WAICU schools are assured access to Rachelle.

Reliant Capital Solutions, LLC is a national accounts receivable management company with 17 years’ experience serving the higher education community and is thrilled to partner with WAICU.  The company’s third-party collection approach has earned nationwide distinction for balancing effective account servicing and recovery of past-due student accounts, with a reputation-sensitive approach that preserves the student-institution relationship. Reliant is an ethically-focused and resolution-driven business partner committed to serving WAICU Colleges and Universities as a trusted ambassador.  Reliant’s many distinctions include:

  • 400+ college and university partners
  • Easy and fast onboarding—we’re typically collecting in just 3 business days
  • Service-first business approach that puts clients and students first
  • Multichannel communications: telephone, mail, email, and text
  • Self-service student account management and payment portal with online negotiator tool
  • Progressive, AI-driven optimization to amplify liquidation on student accounts
  • Compliance focused for low complaints and reputation management
  • Customizable operational, reporting, and remittance processes
  • Licensed nationally, insured, and bonded
  • Woman-owned business
  • ACA International Member
  • BBB accredited with an A+ Rating
  • 2023 Best Places to Work in Collections

Reliant Capital Solutions contact
Bob Pugh
(901) 233-0135

To contact WAICU about the program, email